What Do Restoration Companies Do After a Major Flood?

The first step after a major flood is a thorough assessment of the damage. The pros check the structural integrity of your home, identify safety hazards like downed power lines or gas leaks, and determine which materials can be saved. They also measure moisture levels in walls, floors, and ceilings to understand the full extent of water intrusion.

Safety is a top priority. They may turn off utilities at the main shutoffs to prevent electrical shocks or gas explosions. You should know where your shutoff valves are located. Acting quickly can reduce further damage and risk.

Materials that cannot be dried or cleaned, such as soaked carpet, padding, drywall, and insulation, are removed. This prevents mold from spreading and makes way for new materials. The pros also remove personal belongings that may be salvageable, taking care to handle them properly.

Cleaning and sanitizing follow. Surfaces are wiped down with antimicrobial solutions to kill bacteria and mold spores. Personal property, like furniture and clothing, may undergo specialized cleaning methods, such as ultrasonic cleaning or ozone treatment, to remove contaminants and odors.

• Remove wet carpet and padding
• Cut out damaged drywall and insulation
• Clean and sanitize all hard surfaces
• Treat salvageable items with specialized methods
• Dispose of non-salvageable materials properly

Once everything is dry, the rebuilding phase begins. The pros replace removed drywall, insulation, flooring, and other materials. They may also repair electrical systems, plumbing, and HVAC components that were damaged by water. Painting and finishing touches complete the job.

This phase can range from minor repairs to full reconstruction, depending on the flood's severity. The pros document the damage and the work performed for your insurance claim. Policies vary, and your insurer decides what is covered. Keep records of all communications and receipts for your claim.